FaxFresh App Reviews

I faxed two pages and missed typed my email when paying (which is used to send you the confirmation). I emailed support and they replied right away with the conformation. I highly recommend this app.

I needed to respond to a request for information immediately. It took about 5 minutes from the time I located and downloaded the app from ITunes, loaded and sent the fax. I received a confirmation email within two minutes after faxing the document. It was quick, simple, and accomplished exactly what I was hoping it would do.

It took a little while to send, the fax number being sent to was busy, but it keep trying until successful. While it’s not as cheap as sending a traditional fax, as a ‘sometime’ option it can’t be beat!

Simple and easy to use. Technical support was quick and helped me resolve a problem which had nothing to do with app, but a mistake I made with payment method. These days almost everyone uses emails, but some companies still only uses faxes. This app is very easy to use. Just enter the fax number, load you PDF document, pay for just your fax and send. You then receive a confirmation email with a FAX I.D.

I like to leave fair reviews. So, here it goes. The application seemed easy. It is. But, if you scan a document and even shrink it, you still cannot send it if it is over 20 MB (which it doesn’t tell you prior to doing so). Also, it doesn’t let you fax .jpg docs. You can only do so if your document is a .pdf. It also took a while to fax (once I divided the doc in two). It took like 15-20 minutes for 12 pages to be faxed. I found those two aspects troublesome. I did like that they explained how to convert a file (for those who don’t know) from a .jpg to a .pdf via Preview for the Mac. Because of the troubles encountered, I went ahead and used FaxZero, 25 pages for $1.99. You can’t beat that. So, for me this is not great and won’t be until they lift the size and document allowed. It is to fax something. Shouldn’t be so picky because many people don’t even have the means to convert documents to .pdf. I do, but the size just didn’t work.

The company I work for requires that we fax certain receipts along with a transmittal sheet. Normally, I have been driving 15-20 minutes each way to do this, which is time waisting… They’ll even pay for a in office land line, but like everything else, I’d have to expense that,too, with the same methods. I decided to try this app and see if it would save time. I couldn’t find any support as to what format it needed to be sent in, so researched and found out faxes go in a bitmap format, then converted my pdf file online to a bitmap format, which the app doesn’t take! Guess what, it DOES FAX A PDF format. OK, loaded the PDF into the app, entered the fax to phone number, then used Paypal as a form of payment. Spinning wheels….. said it was approving it and then showed an error! I clicked on it, confirmed payment and spinning wheels again! FINALLY it showed sent and got both a Paypal confirmation of payment AND a receipt showing the PDF document had been successfully sent. Be patient on the first time. Just hope the second time goes smoother! If the app developer is reading this, may I SUGGEST: Make the App a little Bigger on the screen! Add a way to store frequently used phone numbers so the user doesn’t have to look it up all the time. Make the payment process faster! Make the speed of sending the fax FASTER!!! PLEASE!!!

Wow that was easy!

Worked exactly as promised. I needed to organize my document, prepare a cover sheet (found at freefaxcoversheets.net, offered in Word but opened in Pages without issue) and PayPal option made the process seamless. Fax confirmed as sent via email, and activity window. Price was more than reasonable for a 6 page fax. Thanks.

Found this App to be very easy and it got the job done without having go sign up for month service, etc.

This app couldn’t be simpler. You use Paypal as a secure method of payment, which is nice, and then upload your document to be faxed. Also, kudos to the support team for responding to my question about document security within an hour! That’s just fantastic service.

I think this is a great app. But should have the functionality to be able to review what files have been faxed - I just sent a fax and had two files that had similar names, I couldn’t tell which file was faxed. I would like to be able to have a list of what fax files were sent and date / time delivered. Otherwise - outstanding.

I only occasionally need to send a fax. We do not have a landline. This is just what I needed in order to send a fax over the internet through a wireless network connection. It worked fine. It relies on PayPal or credit card, in App, charged at the time of sending the fax. It took about 5 minutes to send the first fax, which was 3 pages. I expect it will be a faster process now that I am familiar with the app. I received a timely confirmation of the transmission, with a confirmation number, via the email address that I supplied at the time that I sent the fax. Very happy not to have to walk to a copy shop or something in order to send a fax.

I needed to send documents to a government agency because as usual they did not have the ability to receive the documents by email. I downloaded the app, converted my webpage docs to pdf and dropped them into the FaxFresh tool. I used the help option because I had never used the pdf preview merge tool on my mac before. Surprisingly, the FaxFresh Help did a better job explaining how to use the preview merge better than the apple forums. I used my Paypal account to pay and I received an email when the fax was sent successfully and it only cost me $1.99. I saved on gas and waiting in line at my local office depot/kinkos. I plan on continuining to use and would definitely recommend to others.

It works, it’s cheap, what can you say? When someone insists you send a fax, this is cheaper than going to Fedex Kinkos. The UI leaves much to be desired, but it does what you need, and so the UI doesn’t need that much polish.

Simple and easy to use, drag and drop, pay $1.99 and done

COCOT fax machines at Staples and Kinkos want $1.99/sheet to fax (no quantity discount); this costs $1.99 for up to eight sheets. no account or credit card on file necessary. 50 faxed pages at Staples would exceed the cost of a personal fax machine. 50 pages this way costs less than lunch.

I agree with what others have said about this app… it is an excellent solution for sending faxes directly from your Mac. For those of us who ditched our home phones years ago and only use our cell phones now, faxing has obviously been something we could no longer easily do. FaxFresh solves that problem. The faxing costs are very reasonable -- certainly cheaper than Kinkos — plus it saves time and gas from having to drive over there. The reason I only gave it 3 stars is because, while it sends faxes flawlessly, it is really lacking in some other ways. I certainly hope the developers will take this input seriously and add these features. It would definitely make this a 5-star app. 1. NO COVER PAGE It’s a shame that this app doesn’t let you create a cover page, especially since cover pages are absolutely critical to ensuring that your fax is delivered to the right department or the right person in a large company. It’s a real pain having to go create cover pages manually every time… plus it’s even more of a pain trying to add that cover page into your PDF before faxing it. See next item… 2. NO MULTIPLE PAGES You can fax multiple pages with this app, but as the documentation states, you have to first jump through lots of ridiculous hoops to “merge” all your pages into one PDF first. This just seems incredibly archaic to me! Why not allow us to drag & drop however many documents we want to into FaxFresh and arrange them into whatever order we want them to be? Come on guys, it’s 2013! Don’t make us load all our separate pages into Preview, change all the settings, and then try to merge everything from there. That whole process didn’t even work for me anyway because I think the directions they gave are out of date from the latest Mac OS release. This whole issue just really needs to be improved in FaxFresh! 3. CAN’T RECEIVE FAXES I’m not sure if there are technical or communication restrictions on why this app won’t let you receive faxes, but it would sure be nice if it would! I saw another app on the Mac App Store that let’s you receive faxes, but the reviews were very low, saying the transmission process failed constantly… so I decided to steer clear of that one. Please, please consider giving us the ability to receive faxes. This would be a huge plus for FaxFresh! 4. INTERFACE LACKING What can I say… I appreciate an app with a nice, clean, modern interface. FaxFresh has none of that. The developers should really invest some time making it look better than just a tiny box in the middle of the screen. They could also add some more visually appealing feedback to let us know what the status of the fax sending process is — Busy / Connecting / Sending Page 1 of 4 / Successfully Sent, etc. This would just make the whole experience better. But the bottom line is, this app does allow me to now send ocassional faxes from my Mac without having to drive somewhere to do so… and for that, I am grateful. With these few improvements, FaxFresh could easily dominate the Mac fax market!

I was desperate to send a fax because a business I was dealing with required it. I hadn’t realized people actually still used faxes, and thanking faxfresh was sinmple and easy to use. I’m not sure that I will ever need a fax again, but if I do, then I’ll use Faxfresh.

Very simple to use, very easy to pay, very fast delivery, very fair pricing. And good customer service, to boot: I received a message from a recipient that the fax hadn’t gone through properly. Within minutes of sending an email to FaxFresh, they had refunded the fee, even though the problem turned out to be on my end. It’s nice to find an app that does one thing and does it well!

This app is so wonderful! Its extremely easy to use, from start to finish. The pricing per document is just right. Since I dont send many faxes, I prefer to pay per document, rather than pay a monthly fee or pay for a chunk of faxes. The seamless transition to paying with paypal is fantastic. I highly recommend FaxFresh!