Great app… but needs a few vital features
I agree with what others have said about this app… it is an excellent solution for sending faxes directly from your Mac. For those of us who ditched our home phones years ago and only use our cell phones now, faxing has obviously been something we could no longer easily do. FaxFresh solves that problem. The faxing costs are very reasonable -- certainly cheaper than Kinkos — plus it saves time and gas from having to drive over there.
The reason I only gave it 3 stars is because, while it sends faxes flawlessly, it is really lacking in some other ways. I certainly hope the developers will take this input seriously and add these features. It would definitely make this a 5-star app.
1. NO COVER PAGE
It’s a shame that this app doesn’t let you create a cover page, especially since cover pages are absolutely critical to ensuring that your fax is delivered to the right department or the right person in a large company. It’s a real pain having to go create cover pages manually every time… plus it’s even more of a pain trying to add that cover page into your PDF before faxing it. See next item…
2. NO MULTIPLE PAGES
You can fax multiple pages with this app, but as the documentation states, you have to first jump through lots of ridiculous hoops to “merge” all your pages into one PDF first. This just seems incredibly archaic to me! Why not allow us to drag & drop however many documents we want to into FaxFresh and arrange them into whatever order we want them to be? Come on guys, it’s 2013! Don’t make us load all our separate pages into Preview, change all the settings, and then try to merge everything from there. That whole process didn’t even work for me anyway because I think the directions they gave are out of date from the latest Mac OS release. This whole issue just really needs to be improved in FaxFresh!
3. CAN’T RECEIVE FAXES
I’m not sure if there are technical or communication restrictions on why this app won’t let you receive faxes, but it would sure be nice if it would! I saw another app on the Mac App Store that let’s you receive faxes, but the reviews were very low, saying the transmission process failed constantly… so I decided to steer clear of that one. Please, please consider giving us the ability to receive faxes. This would be a huge plus for FaxFresh!
4. INTERFACE LACKING
What can I say… I appreciate an app with a nice, clean, modern interface. FaxFresh has none of that. The developers should really invest some time making it look better than just a tiny box in the middle of the screen. They could also add some more visually appealing feedback to let us know what the status of the fax sending process is — Busy / Connecting / Sending Page 1 of 4 / Successfully Sent, etc. This would just make the whole experience better.
But the bottom line is, this app does allow me to now send ocassional faxes from my Mac without having to drive somewhere to do so… and for that, I am grateful. With these few improvements, FaxFresh could easily dominate the Mac fax market!
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FaxFresh